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10:13 PM Eastern - September 30, 2009

Humana executive slams door on concerns of West Palm Beach Medicare recipients

Yesterday, members of SEIU Healthcare Florida joined senior citizens from the Florida Alliance for Retired Americans to try to speak to a local Humana executive at the West Palm Beach office of the insurance company. As the area seniors rallied to deliver a letter addressed to the local Humana executive and Humana CEO, they were instead greeted by the scampering of little feet, as the fearful insurance company executive hightailed it to his office in the wake of their arrival--practically slamming his office door in their faces.

Although the exec. did finally emerge from his office and take the protesting seniors' letter, he refused to engage in conversation to address their grievances. So much for respecting your elders, much less the real concerns of these seniors' about Medicare Advantage cuts--concerns which stemmed primarily from misinformation sent out by Humana Inc. falsely warning seniors that health insurance reform would cut their health benefits.

Watch the interaction here:

The West Palm Beach seniors were looking to engage the local Humana executive on the healthcare reform misinformation perpetuated by the insurance company with a scare-tactic mailer they sent out weeks before to their Medicare Advantage beneficiaries. In Florida, some 900,000 seniors are covered by Medicare Advantage plans, which offer services like dental and vision coverage that traditional Medicare does not.

Stemming from the recent actions by Humana, HHS launched an investigation last week and ordered Humana and other private insurance companies that provide Medicare coverage to seniors to stop sending their customers misinformation and trying to enlist them in the opposition's fight against reform. Announcing the investigation on Monday, Sen. Max Baucus said, "It is wholly unacceptable for insurance companies to mislead seniors regarding any subject -- particularly on a subject as important to them, and to the nation, as health care reform."

Humana is not admitting fault for their deceptive mailer, saying they did nothing wrong...but the company has stopped sending the letters, as well as removed the text from their web site.

Check out photos from yesterday's protest that SEIU Healthcare Florida members participated in by clicking here. More coverage of the protest here.

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Service Employees International Union
Change to Win Federation USA
Canadian Labour Congress
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Washington, DC 20036
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SEIU

Service Employees International Union
Change to Win Federation USA | Canadian Labour Congress
1800 Massachusetts Avenue NW, Washington, DC 20036
© SEIU | Privacy Policy