"Being a union member means I have a voice, that people care if I keep my job and get treated fairly," says Patient Care Assistant Jacqueline O'Neal, a District 1199 member who has been doing her hospital job at St. Vincent Charity for 34 years.

Here, Jacqueline discusses the importance of training union members to represent their coworkers--a member program that she says positively distinguishes SEIU District 1199 from previous unions she's experienced.

» Watch more "Meet a Member" videos at District 1199's website.
» Facts and figures about the "union difference" across America's workforce here.