SERVICE EMPLOYEES INTERNATIONAL UNION’s Benefits Office, is seeking a Benefits Administrative Clerk.

This position is responsible for providing administrative support to all departments of the SEIU Benefit Fund Office and back up to the Call Center Representatives. The Benefit Fund Office administers multiple benefit funds in a fast paced environment.

Duties include, but are not limited to the following:

• Receives and inventories and/or distributes incoming mail for Benefit Fund Office. Process outgoing mail for Benefit Fund Office.
• Performs clerical functions for the Benefits Processing Department.
• Processes benefit verifications, benefit estimate requests, and benefit eligibility requests.
• Performs clerical functions for the Contributions Compliance Department.
• Performs clerical functions for the Call Center.
• Serves as backup to the Call Center Representatives.
• Provides written and verbal translation services (Spanish) as assigned.
• Assists Executive Director, Deputy Director, and Benefits Administrative Manager with special projects as assigned.
• Performs other duties as required to support the mission of the department and the SEIU Benefit Fund Office.

Requirements:

Education and Experience:
Associates degree from an accredited college or university with coursework in business administration or other related coursework and one (1) year of experience in an administrative environment.

Equivalency
High school diploma or GED and three (3) years of work experience in an administrative environment.

All applicants/incumbents must demonstrate the following knowledge, skills and abilities:

• Ability to communicate effectively, both orally and in writing in bi-lingual environment (Spanish/Engilsh).
• Ability to think critically and produce sound, logical conclusions.
• Ability to perform data entry functions.
• Ability to work efficiently and effectively in demanding environment.
• Ability to handle sensitive situations in calm respectful manner
• Ability to multitask using oral, visual and tactile senses simultaneously.
• Ability to handle multiple projects, meet established deadlines and adapt to an ever changing environment for the purpose of accomplishing results.
• Ability to organize work/tasks to provide for systematic and efficient processes.
• Ability to produce work accurately and thoroughly.
• Ability to maintain flexible attitude and approach toward assignments while actively participating and supporting a team environment.
• Proficient in the use of personal computers using accounting, database, and spreadsheet software or other SEIU Benefit Fund Office software, including Microsoft Office Suite, in the performance of record keeping.

Required Tests
Excel (Basic); Word (Intermediate)

Physical Requirements:
Work is generally performed in an office setting. Overtime required as necessary.